Orders are executed after the purchase on our website www.europeacoustics.com. The confirmation of the order is sent by our company to you by email with a confirmation message – to the address you provided when you first registered your account. Orders are between 4-6 business days. In Europe, the courier will deliver the consignment within 3-5 days. Total predictable period in which you receive your order is from 5-10 working days. Shipments outside Europe are carried out on an individual basis. Additional information phone 0044 7542838714 or email firstname.lastname@example.org. We reply to all emails within 2 business day. If you do not hear back from us then we do apologize but there is a good chance our server is viewing your email as spam.